Terms of Service

These Terms of Service govern access to and use of https://loopduud.shop and purchases made through the website.

The website and online store are operated under the name loopduud.shop.

Email: RoesnerLinch9152@outlook.com
Business address: 94 Sanderling Street, Inala, QLD 4077, Australia

By accessing the website, creating an account or placing an order, the customer agrees to these Terms.

loopduud.shop operates subject to applicable laws and regulations of Australia, including the Australian Consumer Law.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot legally be excluded, restricted or modified.

1. Eligibility

Customers must have the legal capacity to enter into a binding contract.

A person under 18 should use the website and place orders only with the involvement and permission of a parent or legal guardian.

Customers are responsible for providing complete, current and accurate information.

2. Website Use

The website may be used only for lawful shopping and information purposes.

Users must not:

• Use the website fraudulently or unlawfully

• Attempt unauthorised access

• Access another customer’s account without permission

• Interfere with website operation or security

• Introduce viruses or malicious technology

• Use another person’s identity or payment information without authorisation

• Collect or extract website data without permission

• Infringe intellectual property or privacy rights

• Submit false or deliberately disruptive orders

• Use the website in violation of Australian law

We may restrict access where reasonably necessary to protect customers, our website or our legal rights.

3. Product Information

We make reasonable efforts to ensure that product information is truthful and accurate.

Information may include:

• Product descriptions

• Photographs

• Colours

• Dimensions

• Specifications

• Ingredients where applicable

• Directions and warnings

• Prices

• Availability

Minor differences may occur because of photography, lighting, screen settings, manufacturing processes, packaging updates or measurement methods.

These qualifications do not affect rights where goods are faulty, unsafe, misdescribed, significantly different from a sample or otherwise fail to meet a consumer guarantee.

4. Product Safety

Products must be used, stored and handled in accordance with their labels, instructions and warnings.

Customers should review ingredient information and directions before using a cosmetic, skincare, beauty or personal-care product.

Customers should discontinue use and seek appropriate professional advice if they experience a serious or unexpected adverse reaction.

Nothing in this section removes our obligations under Australian product safety or consumer protection law.

5. Prices and GST

Prices are displayed in the currency shown on the website or during checkout.

The total price and mandatory charges will be displayed before the customer submits the order.

GST will be included or displayed where required by Australian law.

Prices may change before an order is submitted. A later price change will not normally affect an accepted order.

Where an obvious pricing or description error occurs, we may contact the customer before accepting or fulfilling the order.

We will not charge a corrected higher price without the customer’s agreement.

6. Placing an Order

The website provides an opportunity to review and correct order details before submission.

By selecting the final payment or order button, the customer submits an offer to purchase the selected goods.

An automated acknowledgement confirms receipt of the order but does not necessarily mean the order has been accepted.

A contract is formed when we confirm acceptance or dispatch, depending on the wording of the confirmation sent to the customer.

7. Order Acceptance and Cancellation

We may refuse or cancel an order before dispatch for a legitimate reason, including:

• The product is unavailable

• Payment is not authorised

• The transaction presents a reasonable fraud or security risk

• Delivery information is incomplete or invalid

• An obvious pricing or product information error occurred

• The order violates these Terms

• Fulfilling the order would violate applicable law

If payment has been collected for an order we do not accept, the collected amount will be refunded.

We will not refuse an order for an unlawful discriminatory reason.

8. Payment

Available payment methods are displayed at checkout.

Customers confirm that:

• They are authorised to use the selected payment method

• Payment information is accurate

• We and our payment providers may charge the displayed order total

• The transaction is lawful

Payment providers may conduct authorisation, identity, security and fraud-prevention checks.

We do not normally receive or store complete payment card numbers.

9. Free Standard Shipping

loopduud.shop provides free standard shipping on every order without conditions.

Free standard shipping applies:

• Without a minimum order value

• Without a promotional code

• Without a membership requirement

• Without a standard delivery charge

The estimated total delivery time is 15–20 calendar days from the date the order is confirmed, unless a different period is clearly disclosed before checkout.

10. Delivery

Customers must provide complete and accurate delivery information.

Risk of loss or damage remains with loopduud.shop until the goods are delivered to the customer or another person authorised to receive them, subject to applicable law.

If an order is delayed, lost or damaged before delivery, contact RoesnerLinch9152@outlook.com.

Nothing in these Terms limits statutory rights concerning late delivery, non-delivery or damaged goods.

11. Returns and Refunds

loopduud.shop voluntarily accepts eligible change-of-mind returns where the customer contacts us within 14 calendar days after delivery and the applicable conditions in our Return & Refund Policy are satisfied.

Change-of-mind returns for opened, used or unsealed cosmetics and hygiene-sensitive products may be refused for health and safety reasons.

Separate rights apply where goods fail to satisfy the Australian Consumer Law.

The voluntary change-of-mind period does not limit the time during which a customer may be entitled to a statutory remedy for faulty, unsafe, damaged or misdescribed goods.

12. Australian Consumer Guarantees

Goods supplied to consumers come with guarantees that cannot be excluded under the Australian Consumer Law.

Depending on the circumstances, available remedies may include:

• Repair

• Replacement

• Refund

• Compensation for reasonably foreseeable loss or damage

For a major problem, the consumer is generally entitled to choose a refund or replacement.

For a minor problem, the supplier may generally choose to provide an appropriate remedy within a reasonable time.

Nothing in these Terms overrides those rights.

13. Promotions and Discount Codes

Promotions may be subject to conditions displayed with the relevant offer.

Unless expressly stated otherwise:

• Discount codes cannot be exchanged for cash

• Only one discount code may be used per order

• Codes must be used before expiry

• Codes may exclude certain products

• Discounts cannot normally be applied after an order is submitted

Promotional conditions do not affect consumer guarantee rights.

14. Customer Accounts

Customers who create an account are responsible for:

• Keeping login details confidential

• Providing accurate information

• Restricting unauthorised access

• Notifying us of suspected misuse

We may suspend an account where reasonably necessary because of fraud, security concerns or serious violations of these Terms.

15. Reviews and Customer Content

Where reviews or customer content are permitted, submitted content must be accurate, lawful and based on genuine experience.

Users must not submit content that is:

• Defamatory

• Threatening

• Discriminatory

• Fraudulent

• Obscene

• Misleading

• Infringing

• Unrelated spam

By submitting content for publication, the customer grants loopduud.shop a non-exclusive right to display and use that content, subject to applicable law and our Privacy Policy.

16. Intellectual Property

Website content may be protected by copyright, trademark and other intellectual property rights.

Protected material may include:

• Text

• Product descriptions

• Graphics

• Photographs

• Logos

• Page layouts

• Design elements

• Website software

Users may view the website for lawful personal shopping purposes.

Protected content must not be copied, modified, distributed, sold or commercially exploited without permission from the relevant rights holder.

17. Third-Party Links and Services

The website may contain links to third-party services or use services supplied by independent providers.

We do not control independent third-party content or services.

This section does not exclude responsibility where applicable law makes loopduud.shop responsible.

18. Website Availability

We may maintain, update or temporarily suspend website functions for operational or security reasons.

We do not guarantee uninterrupted access.

Website interruption does not remove obligations relating to an accepted order.

19. Liability

Nothing in these Terms excludes, restricts or modifies:

• Australian Consumer Law guarantees

• Liability for fraud

• Liability for deliberate misconduct

• Liability that cannot legally be excluded

• Any statutory right or remedy that cannot legally be limited

To the maximum extent permitted by law, we are not responsible for loss that is remote, unforeseeable or caused by circumstances outside our reasonable control.

This limitation does not apply where doing so would unlawfully restrict a consumer’s rights.

20. Events Outside Reasonable Control

We are not responsible for delay caused by an event genuinely outside our reasonable control to the extent permitted by law.

Where such an event affects an order, we will take reasonable steps to reduce the delay and communicate with affected customers.

This clause does not remove rights concerning non-delivery or other failures covered by applicable law.

21. Privacy

Personal information is handled in accordance with our Privacy Policy and applicable Australian privacy law.

22. Changes to These Terms

We may update these Terms for legal, security or operational reasons.

The Terms applying to an order will normally be those available when the order was submitted unless a change is required by law or accepted by the customer.

23. Severability

If a provision is found unlawful or unenforceable, the remaining provisions will continue to apply.

24. No Waiver

A delay in enforcing a right does not mean that the right has been waived.

25. Governing Law and Jurisdiction

These Terms and purchases made through loopduud.shop are governed by the laws of Queensland and the applicable federal laws of Australia.

The parties submit to the courts of Queensland and courts entitled to hear appeals from those courts.

Nothing in this clause prevents an Australian consumer from exercising a right to bring a claim in another court or tribunal where applicable law allows it.

26. Contact

Questions about these Terms should be sent to:

loopduud.shop
Website: https://loopduud.shop
Email: RoesnerLinch9152@outlook.com
Address: 94 Sanderling Street, Inala, QLD 4077, Australia

Last updated: 9 October 2026